Accessibility
Everyone deserves a great stay. Here's our commitment to accessibility online and at our homes.
Last updated: August 27, 2026
Our commitment
Book Mira is committed to making both our website and our stays usable and welcoming for guests of all abilities. Accessibility is an ongoing effort — we review our site and our homes regularly, and we genuinely want to hear from you when something falls short.
Website accessibility
We aim to follow the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. Work we do toward that goal includes:
- Descriptive alternative text on meaningful images
- Sufficient color contrast between text and backgrounds
- Keyboard-navigable menus, forms, and booking controls
- Clear headings and landmarks for screen reader navigation
- Text that can be resized without loss of functionality
If you encounter a barrier using bookmira.com — including difficulty completing a booking — please email support@hostbymira.com with the page and the problem. We will work with you to provide the information or complete the booking through another channel, and we will aim to fix the underlying issue.
Accessibility at our properties
Our homes are individually owned and vary in their accessibility features. Some offer ground-floor bedrooms and bathrooms, step-free entries, wider doorways, walk-in showers, or elevators; others — particularly raised beach houses — involve stairs. Each listing describes the home’s layout, and photos show entrances and bathrooms.
Because listing descriptions can never cover everything, we encourage you to contact us before booking with your specific requirements — for example step-free access, grab bars, shower seats, parking proximity, or service animal considerations. We know these homes personally and will tell you honestly whether a property fits your needs, and suggest a better match when it doesn’t.
Service animals
Service animals as defined by the Americans with Disabilities Act (ADA) are welcome at our properties, including homes that otherwise do not accept pets, at no additional charge. Emotional support animals are subject to each property’s pet policy. Please let us know at booking that a service animal will accompany you so we can prepare the home appropriately.
Feedback
Accessibility feedback goes straight to the team that can act on it. Email support@hostbymira.com or call 726-200-9081 — whether it’s about the website, a listing description that missed something important, or an idea that would have made your stay easier.
Questions?
We're happy to help. Reach the Book Mira team at support@hostbymira.com or 726-200-9081.
