Cancellation Policy
Plans change — here's exactly how cancellations, changes, and refunds work for your stay.
Last updated: August 27, 2026
Your reservation’s policy is the one that counts
Cancellation terms can vary by property, season, and length of stay. The exact cancellation policy for your reservation is shown before you confirm your booking at checkout and is restated in the rental agreement and booking confirmation you receive by email. If anything on this page differs from your rental agreement, your rental agreement controls.
How our policies generally work
Most Book Mira properties follow a time-based refund schedule:
- Cancellations made well in advance of check-in (typically 30 or more days) are eligible for a refund of amounts paid, less any non-refundable fees stated at booking.
- Cancellations closer to check-in are eligible for a partial refund or no refund, depending on the property’s policy and how much notice is given.
- No-shows, early departures, and unused nights are not refunded.
- Some promotional or discounted rates may be fully non-refundable; this is always disclosed before you book.
Processing fees charged by payment providers may be non-refundable even when the booking itself is refunded.
How to cancel or change a reservation
Email support@hostbymira.com or call 726-200-9081 with your reservation number and requested change. Cancellations are effective when we confirm them in writing, and refund timing is based on that confirmation date. Approved refunds are returned to your original payment method, typically within 5–10 business days of processing.
Date changes are treated as a modification, not a cancellation, whenever possible — we’ll always try to move your stay rather than cancel it. Modified stays are repriced at the rates applicable to the new dates.
If we have to cancel
In the rare case that a property becomes unavailable for your dates (for example, due to damage, mechanical failure, or a sale of the home), we will offer you a comparable property if one is available, or a full refund of all amounts paid. Our liability is limited to the amounts you paid for the reservation.
Weather, hurricanes, and events beyond anyone’s control
Refunds are not provided for weather that doesn’t prevent your stay — rain, heat, red-flag beach days, or similar. If a mandatory evacuation order is issued for the area of your property during your stay dates, contact us and we will work with you on a refund or credit for the affected nights, consistent with your rental agreement.
We strongly recommend travel insurance
Travel insurance can cover cancellations for illness, injury, weather events, and other covered reasons that our standard policy does not. If you anticipate any chance your plans could change, please consider purchasing a policy from a licensed travel insurance provider at the time of booking.
Questions?
We're happy to help. Reach the Book Mira team at support@hostbymira.com or 726-200-9081.
